★★★★★
Robin has been amazing as we have been buying our house. As first time home buyers we knew pretty much nothing about buying a home. But Robin and her team were so patient with our questions and were able to explain everything they needed from us as well as what to expect in ways that make sense to us. We are so excited to close on Friday and would not be where we are now if it was not for them and answering "what do you think?" At least 100 times. I will forever recommend Ambassador Morgage to anyone I know who is even thinking about buying a home!
Jade Hopp · Jul 2026
★★★★★
Outstanding experience! Jennifer was wonderful on the front end of our experience, making us feel valued and important through the process. However, with everything that buying a home entails from time to time, it may have felt like some communication challenges between the contract writers and other entities. With that said, it was caught and corrected immediately and a wonderful team as Robin communicated clearly and effectively when concerns of frustration surfaced and was able to provide clarity and 100% satisfaction! Look no further than this team to make your home buying experience smooth, expedient, and exceptional!
Shane R. Anderson · Oct 2025
★★★★★
Robin is such a wonderful person and a gift to all the lives she touches. Her integrity is so refreshing and a welcomed gift in today’s world. She always had my best interest at heart during the buying process as well as compassion for the sellers. I recommend Robin and the mortgage company to assist any person taking this journey. Robin renews my faith in the kindness of others. Many, many thanks!!!
Suzanne De Santis · Jun 2025
★★★★★
Robin and Jennifer were very easy to work with. They answered all of our questions and were very patient, while we gathered all of the information they needed.
Tom Patton · Sep 2026
★★★★★
Robin was very helpful and extremely knowledgeable thru our process. Always responsive to our questions. Would definitely use her services again.
John Quigley · Sep 2026
★★★★☆
Robin was friendly and helpful through the entire process. She worked hard to help me understand my options. She did a great job!
Stacia Shier · Apr 2026
★★★★★
Robin went above and beyond to make sure everything went smoothly in my home buying experience. I would highly recommend her to anyone looking to buy a home!
Cody · Mar 2026
★★★★★
Robin was amazing to work with, and went above and beyond to make sure things went smoothly for me. I would highly recommend her to anyone who is looking at buying a home.
Cody Knifer · Mar 2026
★★★★★
Robin was great, on top of things from the beginning, the sellers agent leaves a lot to be desired and has nerve to put " It's all about the service" in all his correspondence.
Gerard Delaney · Sep 2025
★★★★★
⭐⭐⭐⭐⭐ I recently had the pleasure of working with Robin Smith and the entire team at Ambassador Mortgage Group in Grand Junction, Colorado, and I can't say enough good things about them! From start to finish, they made the mortgage process incredibly smooth and stress-free. Robin and her team have the best attitudes—they are always positive, friendly, and eager to help. They took the time to thoroughly explain each step of the process, ensuring I understood everything from the initial application to the final closing. No question was too small, and they were always available to provide clear and helpful answers. One thing that really stood out was how supportive they were in helping me gather all the necessary paperwork. They made what could have been a daunting task so much easier by guiding me through exactly what was needed and offering assistance every step of the way. Overall, I couldn't have asked for a better experience. Robin Smith and the Ambassador Mortgage Group are true professionals who genuinely care about their clients. I highly recommend them to anyone in need of mortgage services in the Grand Junction area!
Mark Baltes · Aug 2024
★★★★★
Very clear communication and a genuine interest in helping people find the best home buying option for them. I would definitely work with them again in the future for home related finances.
Johnathan Grasmick · Jul 2024
★★★★★
I was very impressed with Robin and her team during a recent investment property purchase in Montrose. Ambassador was very knowledgeable and competitive on pricing and I would definitely use them again.
Garret Smith · May 2024
★★★★★
Robin was very professional and answered all our questions promptly. Good experience.
Sharon · Oct 2026
★★★★★
Robin was very professional and answered our questions promptly. Good experience!
Sheree Osborn · Oct 2026
★★★★★
Robin was great to work with. She keeps our best interest in mind and she answers all our questions.
c j · Nov 2025
★★★★★
They really helped sort out the confusion of buying a home for the first time. Highly reccomend!
joe dominguez · Aug 2025
★★★★★
Very professional and helpful
James · Jun 2025
★★★★★
Robin is fantastic and goes above and beyond!!! I would highly recommend hey to anyone!!!
Kassadee Cheairs · Aug 2024
★★★★★
Wonderul experience. Friendly and prompt service. Highly recommended.
Gregory Adams · Apr 2024
★★★★★
Nothing but the most amazing service and help couldn’t recommend anyone better!
Edgar · Feb 2023
★★★★★
Robin and her team is always great to work with. We had some hiccups that were out of her control, and the process was still smooth. She is a great resource to have.
Bryan and Cheri Stephen · Apr 2024
★★★★★
Robin and Michelle were a blessing to work with. Very efficient and attentive to our needs. I highly recommend them.
Richard Englehart · Mar 2024
★★★★★
Professional and human. Patient when needed. Made buying my home a pleasure. Prompt and courteous. The ladies at AMG were a blessing. I’d change nothing.
Stephen Carter · Jul 2023
★★★★★
These people are so amazing. They can make anything happen. They were great with you. If you were great with them. I love this company a lot. Thank you so much.
Christopher · May 2023
★★★★★
I would highly recommend Robin for your mortgage needs. She was fast and efficient in getting me approved with the lowest interest rate I could get anywhere.
Rex · Feb 2023
★★★★★
Robin was awesome in getting me funded for my house. It was fast and efficient with great customer service. She also gave me the lowest interest rate I could get.
Rex · Feb 2023
★★★★★
Robin was very nice and smart, make everything easier when I apply for a house loan. Easy to communicate with, quick reply any questions I have.
Xuehua · Jan 2023
★★★★★
Robin helped me from the start to finish. She gave me all the options I can have. She is so kind and so patient. I couldn't thank her enough.
Emily Lupiba · Aug 2022
★★★★★
Top Notch in every way: service, knowledge, communication, on-time closings. Robin cares very deeply about her clients and it shows.
Carrie St.Clair · Aug 2022
★★★★★
Robin and her staff are the best to work with . They are very personal and caring and will get you through what ever you need . From start to finish on your mortgage. They are truly the best. Thank you 😊
Kari Mitchell · Apr 2024
★★★★★
Robin and her crew took a very stressful situation for us older folks and made us feel like family. They were professional, timely and grace filled. We would recommend Ambassador to anyone seeking a mortgage. You will be blessed.
Gary Russell · Apr 2024
★★★★★
I recently completed my 2nd mortgage loan with Robin Smith at Ambassador Mortgage Group. Again Robin and team provided exceptional service. I get lost on paperwork anymore and Robin's team communicated exceptional well and kept things rolling guiding me along where needed. It all went very well and was a fast process to closing. Need a mortgage? Call Robin!
JC Jackson · Mar 2024
★★★★★
Robin and her staff quickly and efficiently ushered us from our first call to their office to closing, in addition to providing the best rates that we could find. They always had an answer to our questions and have earned and maintained our trust. We would highly recommend their services.
Denny Capps · Feb 2024
★★★★★
I was a first time home buyer and i was absolutely terrified to take this step but these wonderful ladies helped me so much from the second i submitted my application to closing day. I absolutely couldnt have done it without them. They answered every question i had even when i called them 5 times a day with stupid little questions they were so nice and helpful! Would 100% reccomend to anyone.
James · Jul 2023
★★★★★
Robin and the team were incredibly helpful and did a fantastic job to get us into our new home. We went under contract and had to switch lenders mid contract.We had a lot of hard work to do and Robin really went above and beyond to get us into our home in a short timeframe. We will absolutely be using them again in the future for any more home loan needs.
joseph eiler · Jul 2023
★★★★★
What a difference this group makes! We hadn't worked with a mortgage broker before, but after our experience with AMG we are encouraging everyone in the market for a mortgage to work with them. They coordinated seamlessly with the local title company, as well as the title company out of state where we were selling our home. They were always very timely in their responses, and were so kind and understanding when our close date was up in the air because of delays with our other home selling. When the time came, they were able to make our closing happen with rather short notice. Had it not been for our other home needing to sell, AMG had us ready to close within two weeks! What an incredible group. We recommend them 100%, without even a hint of hesitation.
Ashley · Jun 2023
★★★★★
Robin and her team are amazing! They made the process of purchasing a home a breeze. I could not have asked for a better mortgage broker. I would recommend Robin and Ambassador Mortgage Group to everyone!
Cassie Pierce · Apr 2023
★★★★★
If you want a mortgage broker who makes you feel like you are her most important client and will be your ultimate ambassador when negotiating with the seller Robin and her team are the ones you want to go with!
John · Mar 2023
★★★★★
Robin was very knowledgeable, caring and supportive as she guided us through the mortgage process. She and her staff are women that are hard working and efficient and brought us to close very quickly with no glitches. We appreciate you Robin and staff!
Karen · Mar 2023
★★★★★
Buying a home is a big deal. Finding an amazing lender to help guide you through the loan process is a must. Lenders are as different as the landscapes in our country and you’ll want someone who knows the ins and outs of current loan programs, how to help you decide which option is the best fit, how to navigate problems or even anticipate potential issues while also working to get you the best possible rates. I have been licensed since 2006 and I can say without a doubt that Robin is one of the absolute best. Robin is not only incredibly professional, but also genuinely cares about her clients. As a broker, Robin Smith is able to accomplish what other lenders cannot: she is able to pass cost savings onto her clients and she can close files quickly. I have never had a closing delay on her watch! She gets it done, and done right! Robin truly loves what she does and it shows.
Carrie StClair · Dec 2022
★★★★★
The folks at Ambassador are exceptional. They made what might have otherwise been a highly stressful experience, an easy and pleasant one instead. They are thorough, quick to respond, and always pleasant and personable—each and every one of them. We cannot recommend them highly enough.
Jeff · Dec 2022
★★★★★
Buying a house is not easy! It painful, exhausting and scary. Robin and Michelle have taken all that stress away. They walked us through each step, responded to every email phone call or text message quickly, and reassured us every step of the way. This has been the best experience I have had. I would recommend this group to anyone! We would have never got our new home without them. From start to finish was two weeks, it was fast and yet they jumped in and made it happen! Great full is not even the best word to describe the experience with this team. It felt natural and easy. I will forever be filled with gratitude for these wonderful people who got us into or forever home. ❤️
Charity · Sep 2022
★★★★★
Robin and her team were fast, efficient and friendly! If there was something in the mortgage process you didn't understand Robin and her team would take time to explain and answer any questions you had. If I ever need to refinance Robin is the only choice for me!
Chris · Aug 2022
★★★★★
I have inquired with 3 different lenders, and Robin is the best! She gave me all the options under the sun. Very responsive to emails and text messages. She's so patient, kind and I would say an expert in this field. FOREVER GRATEFUL to Robin and her team.
Emily & Mark L. · Aug 2022
★★★★★
Robin and her team are amazing. Robin has helped me with the last three home purchases I have made, and her service has always been top notch. She guides her clients all the way through the process. Every closing has happened on time and with no issues.
Fred Bronson · Aug 2022
★★★★★
Robin and team are amazing. Robin has helped me with three home purchases over the years, and regardless of the size of the mortgage, her service has always been top notch. She helps guide her clients all the way through the process.
Fred · Aug 2022